Front Desk Agent

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  • Full Time
  • Dubai

gulf travels company

Front Desk Agent

Job Description:

Front Desk Agent Vacancy, We are looking for experienced and talented Front Desk Agent for our firm , location Dubai.


– Assist with and book tours and activities for guests
– Maintain a friendly, personable disposition
– Answer phones and direct calls to appropriate personnel

– Provide local information on restaurants, special sites, activities, etc.
– Resolve customer complaints and problems calmly and effectively
– Notify management of any serious issues that you cannot resolve
– Check and send emails
– Make and confirm reservations

Job Requirements :

– Computer literate and proficient using Microsoft Suite

– Previous 2 years experience in Front Desk
– Positive attitude and good communication skills both written and verbal
– Commitment to delivering a high level of customer service
– Ability to work on your own and as part of a team
– Competent level of IT proficiency
– Personable and outgoing when dealing with guests
– Excellent customer service skills
– Ability to maintain calm, polite, and patient in stressful situations

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